Privacy Policy
JTS Auto
2B Whitehill Industrial Estate, Royal Wootton Bassett, SN4 7DB
Email: jtsauto21@gmail.com
Phone: 07399402129
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At JTS Auto, we take your privacy and the protection of your personal data seriously. This policy outlines how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR).
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1. Data We Collect
We collect personal data to provide services and ensure smooth operations. This includes:
1.	Booking and Communication:
o	Name, phone number, email address, and vehicle details (e.g., make, model, registration).
o	Provided through phone, email, website forms, or in person.
2.	Transaction Records:
o	Details of services rendered, payments, and invoices.
3.	Consent Forms (if applicable):
o	Any additional information required for specific services (e.g., diagnostic checks, repairs).
4.	CCTV:
o	For security purposes, we may use CCTV on our premises.
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2. How We Use Your Data
We only use your personal data for the following purposes:
•	To manage bookings, communicate with you, and provide services.
•	To create invoices and maintain accurate transaction records.
•	To comply with legal, regulatory, or insurance requirements.
•	To enhance customer service by understanding your needs and vehicle history.
•	For security purposes, including the use of CCTV.
We will not use your data for unsolicited marketing or any other purposes not disclosed in this policy.
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3. How We Store Your Data
•	Physical Records: Any paper records (e.g., invoices, consent forms) are securely stored in locked cabinets.
•	Digital Records: Electronic data is stored securely on password-protected systems and devices.
•	Retention Period:
o	Transaction records are retained for six years to comply with accounting and tax regulations.
o	Personal data is reviewed regularly and deleted when it no longer serves a legitimate purpose.
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4. Data Sharing
We do not sell or rent your personal data to third parties. However, your data may be shared with:
•	Service Providers:
o	Third-party suppliers or contractors involved in delivering your requested services (e.g., parts suppliers).
•	Legal and Regulatory Authorities:
o	To comply with legal obligations or respond to requests from law enforcement, insurers, or government agencies.
We will always ensure that third parties handling your data comply with UK GDPR standards.
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5. How We Protect Your Data
We implement strong security measures to protect your data, including:
•	Data encryption for sensitive information.
•	Regular cybersecurity assessments.
•	Restricted access to records and systems.
•	Employee training on data protection best practices.
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6. Your Rights
You have the following rights regarding your personal data:
1.	Access: Request a copy of your personal data.
2.	Correction: Request corrections to inaccurate or incomplete data.
3.	Deletion: Request deletion of your data, subject to legal or regulatory retention requirements.
4.	Objection: Object to specific uses of your data, such as marketing communications.
5.	Data Portability: Request a copy of your data in a commonly used format.
6.	Complaint: Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.
To exercise your rights, contact us at jtsauto21@gmail.com or 07399402129.
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7. CCTV Policy
If CCTV is used on our premises:
•	It is solely for security and safety purposes.
•	Recorded footage is stored securely and retained for a limited period unless required for an investigation.
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8. Children’s Data
We do not knowingly collect or process data for individuals under the age of 18.
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9. Protecting Yourself
To help protect your data:
•	Avoid sharing sensitive information unless necessary for our services.
•	Use secure communication channels, such as email, to share documents or details.
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10. Updates to This Policy
We may update this privacy policy periodically. Any changes will be posted on our website or made available upon request.
Last updated: [Insert Date]
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If you have questions or concerns about how we handle your data, please contact us at jtsauto21@gmail.com or 07399402129